Sydney, NSW · Available for senior AI enablement roles

Ronan Condon.

AI enablement & automation,
in production — not in slides.

I help enterprise teams turn emerging AI into the everyday tools that move work along. I currently lead AI & automation across logistics and consumer operations at a major ASX-listed consumer goods business. Before that — global medical devices, big-four banking, and a few unrelated lives in ecommerce, events, and ops.

No. 01 — Capability

What I actually do when I'm in the building.

01

AI enablement & coaching

Discovery conversations, prompt playbooks, 1:1 coaching, workshops. I turn vague AI ambitions into things a frontline team can pick up on a Monday morning.

Discovery Playbooks Workshops Office hours
02

Automation & low-code build

I ship the thing. Power Platform, Copilot Studio, Dataverse, REST APIs — whatever the workflow needs. Prototype on Tuesday, in production on Friday.

Power Automate Copilot Studio Power Apps Claude / GPT
03

Governance & adoption

Responsible AI without the slide deck. Privacy, RACI, audit trails, runbooks — the unsexy work that lets you ship AI in a regulated business and sleep at night.

Responsible AI RACI Risk & privacy Runbooks
No. 02 — Receipts

The work, by the numbers.

01
13+ hrs saved / week

Complaints automation pipeline

End-to-end workflow using photo AI, regulatory routing logic, and SMS updates. Lifted first-time-right classification from 67% to 95% — and gave the team their afternoons back.

ASX-listed consumer goods · 2024
02
500+ requests / week

Logistics automation platform

20 Power Automate flows, 4 Power Apps and 2 Copilot bots, owned end-to-end. The platform behind half a thousand weekly automation requests across logistics ops.

ASX-listed consumer goods · ongoing
03
300 → 1,200 parcels / day

Lights-out fulfilment engineering

Designed and shipped a barcode-scanning, wave-picking, auto-sealing fulfilment centre. Tripled throughput with flat headcount, while holding under 1% defect across 32 countries.

European ecommerce group · 2017–20
04
40% faster triage

Branch incident intake

Replaced 200+ branches' email-and-spreadsheet incident dance with a Power Apps intake + live status board. Shaved 40% off triage and gave branch managers a screen they trusted.

Big-four AU bank · 2020–21
No. 03 — Contact

Let's talk.

Open to senior AI enablement, transformation and consulting roles across Sydney and remote. Also: interesting one-off engagements through RoseWave Studio.

I read everything personally — usually reply within a couple of days.