Ronan Condon.
AI enablement & automation,
in production — not in slides.
I help enterprise teams turn emerging AI into the everyday tools that move work along. I currently lead AI & automation across logistics and consumer operations at a major ASX-listed consumer goods business. Before that — global medical devices, big-four banking, and a few unrelated lives in ecommerce, events, and ops.
What I actually do when I'm in the building.
AI enablement & coaching
Discovery conversations, prompt playbooks, 1:1 coaching, workshops. I turn vague AI ambitions into things a frontline team can pick up on a Monday morning.
Automation & low-code build
I ship the thing. Power Platform, Copilot Studio, Dataverse, REST APIs — whatever the workflow needs. Prototype on Tuesday, in production on Friday.
Governance & adoption
Responsible AI without the slide deck. Privacy, RACI, audit trails, runbooks — the unsexy work that lets you ship AI in a regulated business and sleep at night.
The work, by the numbers.
Complaints automation pipeline
End-to-end workflow using photo AI, regulatory routing logic, and SMS updates. Lifted first-time-right classification from 67% to 95% — and gave the team their afternoons back.
Logistics automation platform
20 Power Automate flows, 4 Power Apps and 2 Copilot bots, owned end-to-end. The platform behind half a thousand weekly automation requests across logistics ops.
Lights-out fulfilment engineering
Designed and shipped a barcode-scanning, wave-picking, auto-sealing fulfilment centre. Tripled throughput with flat headcount, while holding under 1% defect across 32 countries.
Branch incident intake
Replaced 200+ branches' email-and-spreadsheet incident dance with a Power Apps intake + live status board. Shaved 40% off triage and gave branch managers a screen they trusted.
Let's talk.
Open to senior AI enablement, transformation and consulting roles across Sydney and remote. Also: interesting one-off engagements through RoseWave Studio.
Got it — thank you.
I read everything personally. Expect a reply within a couple of working days.